Repair address

Repairable products at Wuxi Repair Center
5th Floor, No. 38 Chang'an Friendship Street, Yanqiao Street, Huishan District, Wuxi City, Jiangsu Province
Fu Jian

18675570737

Blue Ocean Huateng New Energy Vehicle Products

If you need technical consultation, please call the national unified service hotline：400 080 1199

Repairable products at the Shenzhen headquarters maintenance center
Spare Parts Center, 3rd Floor, Building 2, Zhiyan Innovation Building, southeast of the intersection of Tianliao Genyu Road and Tianliao Road, Yutang Street, Guangming District, Shenzhen
Lin Yingjin

18929346863

All products of Blue Ocean Huateng Company (except for new energy vehicle products in nearby areas such as Guangdong, Guangxi, and Hainan, all other areas are sent to Wuxi Repair Center)

Maintenance precautions

1. If the product malfunctions during use or if the user encounters any questions while debugging product parameters, they can call the Blue Ocean Huateng service hotline (4000801199) or regional service hotline for service

2. Customers need to provide the following information when reporting repairs: name of on-site contact person, contact information, machine model, number, and fault phenomenon

3. After receiving a customer's repair call, the Blue Ocean Huateng service engineer communicates with the customer over the phone to guide them and provide troubleshooting solutions

4. If the problem is not resolved through phone communication, arrange for an engineer to provide on-site service or notify the customer to send it to the designated repair point for repair, depending on the situation of the faulty machine

5. Regardless of the method of service, the ultimate goal is to help customers solve problems before the service is considered completed